You may qualify for 20% off your monthly gas bill. Our online application only takes a few minutes, and no additional documentation is needed.
Save money and energy with professional energy-saving home improvements at no cost to you.
Get additional natural gas at the lowest rate if you or a household member requires additional space heating due to a medical condition.
The Arrearage Management Plan offers qualifying customers the chance to have their eligible past due bills forgiven.
The Gas Assistance Fund (GAF) may be able to provide a one-time grant to help with your natural gas bill.
You may qualify for an energy assistance grant through the Low Income Home Energy Assistance Program.
Emergency Disaster Relief
SoCalGas occasionally implements billing and credit policy changes to help ease the burden of customers impacted by certain events.
Need More Time to Pay?
Payment Extension
If you need extra time to pay your natural gas bill, we’re here to help. You can request an extension from My Account.
Level Pay Plan
Smooth out the ups and downs of your monthly bill by averaging your annual natural gas use and costs over a 12-month period.
Other Assistance Programs
Some Internet Service Providers (ISPs) offer discounted plans for customers based on household income, participation in assistance programs, and more. To learn more, select below or call 1-877-245-8467.
Dial 211 to connect with agencies and community specialists who help you access the best local resources and services to address any need.
The federal program provides financial assistance to manage residential water utility costs.
Accessibility
Technicians can mark with adhesive Braille dots the control knobs on natural gas ovens for the visually impaired.
California Connect is a public program that provides communications equipment and services to persons with disabilities.
Explore all SoCalGas’ customer assistance programs. You can download it and print it at home.
Community Outreach
Are you associated with a community- or faith-based organization and interested in building awareness of our customer assistance programs in the communities you serve? Get in touch.
Community-Based Organization Arrears Case Management Pilot Program
The California Public Utilities Commission (CPUC) approved a Community-Based Organization Arrears Case Management Pilot Program (Decision 24-02-046) to reduce residential energy service disconnections by the four (4) Investor-Owned Utilities (IOUs). The utilities shall contract community-based organizations (CBOs) to provide case management services to assist customers in managing their unpaid bills, enrolling in energy assistance and energy efficiency programs and arranging bill payment plans. Pilot participation is capped at 12,000 customers statewide. The cap is allocated between utilities as follows:
| Utility | Customer Participation Cap |
|---|---|
| SoCalGas and Southern California Edison COMBINED | 4,800 |
| San Diego Gas & Electric (SDG&E) | 2,400 |
| Pacific Gas & Electric (PG&E) | 4,800 |
Services Offered: If a customer chooses to participate, they will receive personalized support from a dedicated CBO case manager authorized by SoCalGas to assist with:
- Creating an action plan to reduce your past due energy bills and prevent service disconnection
- Enrolling in SoCalGas assistance programs
- Setting up a payment plan with SoCalGas
- Learning basic energy management and cost-savings tips
Pilot Timeline: As of April 15, 2026, the pilot program has concluded. We appreciate your participation and interest.
Eligibility:
- You must be a SoCalGas customer.
- You must reside in one of the following zip codes: 90022, 92223, 92557, 93535.
- You must have a past due natural gas bill with SoCalGas that is at least 90 days old.
- All income levels are eligible to participate.
- Customers who are currently enrolled in SoCalGas’ Percentage of Income Payment Plan (PIPP) are not eligible to participate in this pilot program.
How to Enroll: SoCalGas has awarded two (2) CBOs to assist in the pilot program. To participate in this program, please contact one of the two authorized CBOs listed below that serves your ZIP code.
| Org Name | Service Zip Codes | Contact Number |
|---|---|---|
| SBX Youth & Family Services | 92557 and 92223 | 951-247-1700 |
| Fernandeño Tataviam Band of Mission Indians / Paseki Strategies Corporation | 93535 and 90022 | 818-271-5488 |
Community Based Organizations Update
The California Public Utilities Commission (CPUC) recently issued a Decision (D. 22-04-037) which provides a framework to establish and operate a Community Based Organization (CBO) Case Management Pilot Program (Pilot). This Pilot is designed to operate in targeted California communities where, during the first year of the COVID-19 pandemic, electric bills were highest relative to the available resources of the community.
To support the efforts of this Pilot, the Investor Owned Utilities (IOUs), have developed a statewide map that tracks arrearages and disconnections, by Zip Codes, as well as identifies nearby CBOs who may able to help customers lower or eliminate their arrearages.
To learn more about this map, the Pilot, or the CPUC proceeding in general, visit cpuc.ca.gov.