2024 NOTICE OF PROGRAMS AND SERVICES
INTRODUCTION
SoCalGas is providing you with this Annual Notice pursuant to California Public Utilities Commission (CPUC) Decision (D.) 86-12-010. This Annual Notice is intended to provide you with summary information about the programs, services, and rates available to you as a large core or noncore customer. Should you have any questions about your service options, your Account Representative is available to assist, or you can call 1-800-427-2000.
SoCalGas delivers natural gas to residential, nonresidential, and wholesale customers. Nonresidential customers are comprised of commercial and industrial, electric generation (EG), enhanced oil recovery (EOR), refinery, and natural gas vehicle (NGV) customers. Wholesale customers are generally other natural gas utilities. Nonresidential customers are classified as either core or noncore. Residential customers are classified as core customers and receive the highest priority of service. Services, rates, and programs for residential and wholesale customers are outside the intended scope of this Annual Notice.
The information presented in this Annual Notice is organized in sections as follows:
I. SERVICE CLASSIFICATIONS AND ELIGIBILITY
II. CORE CUSTOMER RATE SCHEDULES AND SERVICE OPTIONS
III. NONCORE CUSTOMER RATE SCHEDULES AND SERVICE OPTIONS
IV. NONCORE CUSTOMER NATURAL GAS PROCUREMENT
V. OTHER SERVICES AND PROGRAMS
VI. METERING OPTIONS
VII. TRANSFER RULES
VIII. CUSTOMER RESPONSIBILITIES
IX. SAFETY INFORMATION
The priority of service, rates, and service options applicable to nonresidential core and noncore classes vary considerably and are determined by the customer’s industry type, natural gas end-use, and the tariff rules and tariff rate schedules approved by the CPUC. SoCalGas is under the jurisdiction of the CPUC and provides service in accordance with its CPUC-approved tariffs. These tariffs can change from time to time.
I. SERVICE CLASSIFICATIONS AND ELIGIBILITY
Core Customer Classes: Natural gas service to nonresidential core customers is divided into three general classifications.
Eligibility: Average consumption does not exceed 20,800 therms per active month during any 12 contiguous months within the most recent 24-month period.
Level of service: Priority 1 service, the highest priority.
Large Core Commercial/Industrial/NGV
Eligibility: Average consumption equals or exceeds 20,800 therms per active month during any 12 contiguous months within the most recent 24-month period and elect to remain core customers.
Level of service: Priority 2A service, the second-highest priority.
Noncore Customer Class: Natural gas service to noncore commercial/industrial customers is received at a lower priority of service compared to core customers.
Eligibility: Actual (or projected, with verifiable documentation) average usage equal to or exceeding 20,800 therms per active month during any 12 contiguous months within the most recent 24-month period.
II. CORE CUSTOMER RATE SCHEDULES AND SERVICE OPTIONS
Core commercial/industrial customers are subject to a customer charge and a declining block rate structure. See Rate Schedule G-10. These core customers automatically receive bundled Core Sales service if the customer selects no other option.
EOR and refinery customers whose average monthly usage meets the eligibility standards referenced above are eligible to elect core service under Rate GN-10 or Rate GT-10 within Rate Schedule G-10 for 100 percent of their EOR or refinery load.
Core Aggregation Transportation (CAT): A core customer may contract with a Core Transport Agent (CTA) to perform all necessary functions.
III. NONCORE CUSTOMER RATE SCHEDULES AND SERVICE OPTIONS
A noncore customer is assigned a rate classification based on the type of facility, end-use, and conditions under which the customer receives natural gas service.
Transmission-Level Service (TLS): This service is applicable to noncore customers served directly by SoCalGas’ transmission system. Rate Schedule GT-TLS offers two general rate options: a) Class Average All-Volumetric Rate Option, or b) Reservation Rate Option.
IV. NONCORE CUSTOMER NATURAL GAS PROCUREMENT
In choosing intrastate transportation services, noncore customers must either manage their own natural gas procurement or arrange to have these needs fully managed by a “Contracted Marketer.”
V. OTHER SERVICES AND PROGRAMS
Access to the SoCalGas Pipeline System: SoCalGas provides nondiscriminatory open access to its system for the purpose of physically interconnecting with SoCalGas.
Backbone Transportation Service Rights (BTS): BTS enables customers and natural gas suppliers to hold firm and/or interruptible BTS rights at receipt points into the SoCalGas/SDG&E integrated natural gas transmission system.
VI. METERING OPTIONS
SoCalGas bills its customers based on rates and conditions of service approved by the CPUC. For nonresidential customers, the rate is applied and billed by facility or on a customer’s premises.
VII. TRANSFER RULES
Core to noncore transfer: Customers that do not meet the natural gas usage eligibility criteria may qualify conditionally for noncore rate status.
VIII. CUSTOMER RESPONSIBILITIES
Customer Equipment for Receiving and Utilizing Natural Gas: Customers are responsible for furnishing, installing, and keeping in good and safe condition all equipment necessary for receiving and utilizing natural gas.
IX. SAFETY INFORMATION
Contact 811 Before You Dig: Pipelines can be located anywhere, including under streets, sidewalks, and private property. Hitting one of these pipelines while digging can cause serious injury, property damage, and loss of utility service. Call the Underground Service Alert at 811 at least two working days before excavating.
Gas Odorant and Odorant Fade: SoCalGas adds an odorant to give natural gas a distinctive odor to detect leaks more readily.
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